Customer Support

NetWitness NextGen, the comprehensive and user-friendly network security monitoring solution, can be effortlessly deployed into your existing infrastructure or as a stand-alone monitoring and alerting system. You can reach our experienced and knowledgeable tech-support team at support@netwitness.com for any additional information or technical assistance. Our existing and prospective customers also have full access to the NetWitness Community.

On the NetWitness Community you will have 24/7 access to:

  •   Download documentation and configuration guides
  •   Research and download information on NetWitness Products
  •   Get answers to common questions
  •   Share information and collaborate with other NetWitness users

Please note that the NetWitness Community is set up for all current and prospective customers, evaluators, partners, BETA testers, and employees. Pre-approved registration is required to gain access to the site. Following registration an email verification message will be sent with a link that must be clicked prior to moderation into the community. If you experience a delay in community acceptance please contact your account manager to expedite authorization, or email community@netwitness.com

For technical support contact support@netwitness.com.
For more information about NetWitness NextGen™ products contact sales@netwitness.com.



 Support Community Blog